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Shipping & Handling Policy

/Shipping & Handling Policy
Shipping & Handling Policy 2019-09-10T10:02:13-04:00

Free Shipping

Restrictions on free shipping include: Free Shipping applies to the Continental US Only.  APO/FPO ship no charge. Offer does not include Alaska, Hawaii, Guam or PR.

Free shipping does not include freight items unless the item total is more than $2000.

Shipping

We offer several options for your convenience, including Ground, 3-Day Select, 2nd Day Air, 2nd Day Air AM, Next Day Air Saver, Next Day Air, and Next Day Air Early AM. Estimated charges will calculate when you checkout. We cannot guarantee the estimate, but you will be notified immediately of any discrepancy between actual shipping cost and the calculated shipping cost via email.

Large items (over 150 lbs) can only ship via freight truck less lift gate service. If you require lift-gate service please request a quote prior to delivery. In most cases this fee can be paid directly to the freight company. Expedited freight shipping is not available.

Special Note for Foreign Customers: We cannot insure merchandise shipped beyond the continental USA. Risk of loss for stolen, lost or damaged merchandise is solely the buyers responsibility. International Freight shipments are not available.

PLEASE NOTE: WE DO NOT SHIP TO THEME PARKS, HOTELS OR CRUISE SHIPS.

Frieight Shipping

Large items (over 150 lbs) can only ship via freight truck less lift gate service. Quoted Freight Prices are based on service to a commercial address with a forklift or loading dock. Residential delivery is available, but you may be responsible  for an extra delivery charges. If you require lift-gate service please request a quote prior to delivery.

Please note additional Accessorial Freight Charges may apply for certain delivery destinations. These fees apply to requested address changes, limited access and other special shipping services (often applied to shipments to trade shows, schools, institutions, isolated rural or congested metropolitan areas) that incur additional charges are the responsibility of the buyer.”

All Freight shipments (i.e. air cleaners, drill presses, dust collectors, router tables, etc.) and Hazardous products (i.e. glue, activators) are dropped shipped by our suppliers to you. Due to the special handling requirements for these items we cannot make delivery guarantees.

Freight companies are also subject to a number of regulations, one being that they are not to give any assistance in unloading from the truck. They are only responsible to get the products to the back of the truck. If you can not take delivery, you must notify us at time of order and we will ship to the closest freight terminal of our choice.

Please be prepared for “curbside” delivery, as you are responsible for
unloading the item(s) and placing them in your shop. If you have requested liftgate service, the carrier will lower the freight to the ground, however, you are still responsible for moving the item(s) into your shop or garage.
Please note: In the unlikely event that your shipment is short the number of boxes shown on the delivery receipt, or you see any signs of damage (such as holes, tears or dents in the cartons), it is extremely important to note the shortage or list a brief description of the damage on the delivery receipt before you sign for the shipment.  You must document even minor damage on the delivery receipt and report the damage to us right.  We will work quickly to take care of any damage to your machine. IMPORTANT: Unreported missing cartons or damage is the buyers’ responsibility…no exceptions please.

We only ship within the 48 contiguous states only and a phone number must be included for efficiency.

Please be aware that the truck drivers are subject to a number of regulations, one of which is that they are not required to give any assistance in unloading.

Buyer agrees to pay for any/all return shipping fees.